Note to Family Members

Our team of professionals is dedicated to helping your loved one achieve the best possible outcome for his/her condition. That dedication has helped us to achieve outstanding levels of success for our patients, something we pride ourselves on attaining and maintaining.


Our staff will help you understand the process of wound healing, describe and explain what is happening every step of the way, and chart your loved one's progress through the treatment process while keeping their primary care physician informed. Remember, as well, that your help and support is of critical importance to your loved one's overall experience.


Once discharged from our care, we will follow up with your loved one and his/her primary care physician to ensure the outcome was successful. Your loved one needs all the care and compassion you can provide; we'll do our part, so you can do yours.

 


Your Loved One’s First Visit
Our staff will evaluate your loved one’s wound and general health, and review their medical history. A blood test may be involved, as may other special tests that provide information about blood flow and oxygen flow in the wound area.


When the test results are in, we'll put together a treatment program based on your loved one’s special needs. This includes regular visits to Washington Health System Wound and Skin Healing Center and Hyperbaric Medicine
to provide treatment, evaluate progress, and make changes as needed. Your loved one or their caregiver will be given detailed instructions in home care, dressing (bandage) changes, and protecting the wound from further injury.


Much of your loved one’s treatment success depends on keeping appointments, following directions carefully, and watching their progress closely between visits. Your encouragement will help immensely. We ask that you help them follow directions and keep appointments. Any time you or your loved one has questions, our staff is available, and we encourage you to talk with us.


Like any other medical specialist, Washington Health System Wound and Skin Healing Center and Hyperbaric Medicine
works with your loved one’s primary care physician. We'll discuss their treatment program with their physician and keep him or her updated, unless instructed otherwise. Your loved one will continue to see their primary care doctor for routine medical care.

 


What Your Loved One Should Bring to Their First Visit:

  • Current list of medications
  • Information about their medical history
  • Patient Demographic Sheet with insurance information
  • If insured through Medicaid, a referral form (available from your loved one’s primary care physician)
 
In addition, we will request this information from your loved one’s primary care physician:
  • Recent progress notes and/or chart notes regarding the wound
  • Recent lab results
  • X-rays
  • Diagnosis reports
  • Insurance forms or cards